Swords Direct ®
Swords, Knives and Movie Replicas
Est. 1995 | Trusted for Over 26 Years
Preferred Military Supplier
PayPal and Major Credit Cards
Order by Phone: (239) 494-4945
Contact Us Via Email
American Owned and Operated - 100% American Based Customer Service - Custom Sword Engraving - No Accounts Required

Website Ordering Policy

Custom Engraving
Personalized Swords and Knives
$25 for Up to 60 Characters
All Styles | Bulk Discounts Available
Personalize Each Saber for Only $25
Military Engravings & Logos
Live Operators

By Ordering, Customer Agrees to all Policies and Guidelines

Indemnity Agreement, Waiver of Liability, Release and Risk Assumption:

Purchaser/User/Recipient assumes all risk related to and/or arising from the ownership and use of the merchandise purchased and agrees to indemnify and hold Swords Direct harmless from any and all claims brought by any person or entity against Swords Direct related to and/or arising from its ownership and/or use of the merchandise. Swords Direct does not warrant that any individual or company may legally purchase, possess, sell or carry any of the items offered for sale. Swords Direct does not offer legal or medical advice. It is the responsibility of the Purchaser/User/Recipient to comply with federal, state and local laws. By purchasing any item, the Purchaser/User/Recipient constitutes a declaration that he is over 18 years of age or older and warrants that he is in compliance with all federal, state and local laws, he is legally allowed to purchase these items, and he understands and agrees to all terms and conditions.

We make every effort to keep all information on this website current and accurate. However, we will not be held responsible for typographical errors, omissions or misinformation provided by the manufacturer or their representatives.

See complete Legal Policy


Our facility is located in Southwest Florida. Most orders are shipped out of the Southwest Florida location. At times, some orders may ship out of facilities closer to the delivery location.

Mailing Address:

Swords Direct

In order to properly document communications, contact us via email here: Contact Us

Payments Accepted:

Visa | MasterCard | Amex | Discover | PayPal | GSA Cards | Purchase Orders | Checks | Money Orders


All orders are shipped UPS, USPS, and FedEx. Tracking numbers are automatically emailed as soon as they are available. A current and valid email address will be required to receive tracking information. Average delivery time is five to ten business days, depending on delivery location. In some cases, manufacturer packaging may be reduced at our discretion.

Shipments going to APO boxes, FPO boxes, Alaska and Hawaii will incur additional shipping charges that will be quoted to you at checkout in the Sales Tax/Location Rate field. Shipping charges may vary depending on the shipping location. The credit card submitted on the original order will be charged accordingly with the current rates.

Customers who request an order be shipped via their third party freight account or billed to any other type of shipping account (FedEx, UPS, Etc.) will be responsible for all transportation charges and costs that are denied or billed back to us. These charges will be the sole responsibility of the customer and will be billed to the original credit card or payment method used for the initial order transaction.

Returns and Refunds:

We do not offer an open end return policy on merchandise. If you have been in possession of your merchandise for longer than two weeks (fourteen days) a return, refund or exchange will not be processed. This policy is agreed to by the cardholder at the time of purchase.

Return Policy:

  • Contact Customer Service before returning any item.
  • All returns require a Return Authorization Form to be processed.
  • All returns must be received back to the facility within 14 days of your delivery date.
  • Actual (Not Discounted) shipping charges are non-refundable once the order has shipped.
  • Return shipping charges are the responsibility of the purchaser.
  • There will be a 25% processing fee on all returned, refused or undeliverable items.
  • No refunds will be issued on used, damaged or items not returned in original packaging.
  • No refunds will be issued on modified or customized items.
  • No refunds will be issued on Limited Edtion merchandise.
  • We are not responsible for items returned without authorization or after 14 days.

Review Current Policies at our Customer Service Website:

Contact us at: www.NGWinfo.com

Note: Customer Service will verify the delivery date via the tracking information by the carrier before a Return Authorization is processed. If your item does not qualify for a return, no response will be received from the request. If a Return Authorization form is processed, the item must still be received back at the facility within fourteen days of your delivery date. Items returned after fourteen days of the delivery date will not be processed even though a Return Authorization was administered.

All items must pass quality control and are checked  before shipping. Check your package at the time of delivery for any visible damage to the packaging. It is the responsibility of the customer to notify the carrier immediately with any loss or damage claims. All items are insured. Customer Service must be notified within 48 hours of a damage or loss claim being filed.

Engraving and Design Fees:

Engraving and design fees are non-refundable in all cases. These fees are non-refundable because when an order is placed with these optional services our team begins work immediately so that the piece can be completed as soon as possible. The processing time to create these files is non-refundable. At times, engravers may need to alter images or update punctuation to provide a better result. Purchaser assumes all responsibility regarding any copyright infringement expenses that may arise.

Backordered Items and Partial Shipments:

Items that are backordered will not be charged. Customers will receive a free placement service. However, in some cases the prices are subject to change due to manufacturer price increases. These price increases are out of our control and non-negotiable.

Once the item(s) is restocked, the order can only be processed at the current pricing. There will be the standard flat rate shipping fee on all backorders and partial shipments.

Privacy/Spam/Abuse Policy:

Customer privacy is important to us. All customer information is confidentially handled. No information on our customers is sold or released to any third parties except to the extent necessary to complete the order. In a case where slander or libel may have been committed by the customer, documented customer communications may be released in our defense.

See complete Privacy Policy

Customers shall not, nor shall they permit or assist others to abuse or fraudulently use this website, including but not limited to the following: Sending unsolicited email, obtaining or attempting to obtain products by any means with intent to avoid payment, unauthorized access or any attempt thereof to alter any information of any customers, knowingly engaging in any activities that will cause a denial of service (e.g., profanity), any attempt to interfere with the network, violating the law or aiding in any unlawful act.

Engraving Services
Personalize Swords and Knives:
- Only $25 Per Piece
- Engrave Up to 60 Characters
- Individualize Each Piece
- Add Names and Phrases
- No Setup Fees
- No Hidden Charges
Click Here To Customize
Military Swords
Award Ceremonies
Executive Gifts
Private Organizations
Holidays & Birthdays
Weddings & Celebrations
Movie Swords and Licensed Movie Replicas
Click Here to Buy Movie Swords, Knives, Shields and Other Official Replicas
Swords Direct